IT Support

Plexus IT Support is a dynamic priced service that is reviewed on a monthly basis based on account history. The base rate used for time is £1/minute. (£60/hour)

For Other requests we charge £120 for the first hour and then £60 per hour. Time is rounded up to the next hour.

Quotes are fixed and based on £480/day.

Travel to and from the job site is charged as time. Additional expenses are only charged in exceptional cases, such as where an overnight stay is required.

Unless a formal quote is provided at the day rate, any pricing indication given is an estimate only and we will charge based on actual time used.

Internet & Telecoms

Traditional Phone & Broadband

£44.80 setup and 12 month minimum term.
PSTN Line + Standard Broadband: £29.40.
PSTN Line + Fibre Broadband: £48.65.

Business Phone Services (VoIP)

12 month minimum term, FREE Setup. Prices are per extension.
Business Telecoms Standard: £8.00.
Business Telecoms Full: £15.00.
Business Telecoms International: £19.00.

Calls charges to UK Geographical Landline and most mobile phones are £0.04 per minute, with a £0.07 call setup charge. Calls are rounded up to the nearest minute. Rates to other destinations vary.

For BIC Telecoms pricing click here.

Server and Backup packages

All servers include local and remote backups that are kept for 28 days.

100Gb SSD Server: £36
200GB SSD Server: £39.77
500Gb SSD Server: £49.59
1Tb SSD Server: £72.21
2Tb SSD Server: £118.17
1Tb SSD + 6Tb HDD Server: £148.94
File backup service (per Tb): £7.74
Managed VPN Firewall: £27.66